MAN Truck & Bus UK has appointed the Shepton Mallet service operation of Mendip Truck Centre, to its customer support network.
Mendip Truck Centre is part of the family-owned warehousing and distribution specialist Framptons Transport Services, which has been operating transport services from Shepton Mallet, Somerset since the early 1970’s. The Centre will now provide owners and operators in the central Somerset area with a comprehensive range of dedicated services for MAN trucks, as well as general services for other makes and trailers. Andy Turner, Head of Network Development at MAN Truck & Bus UK said, “We have a network in the UK these days that is second to none – driven by our unique MAN Up Time Principle and the desire to earn ourselves a reputation as the best service provider in the UK transport industry. It is anticipated that Mendip Truck Services will provide the quality, commitment and understanding that MAN customers really need from a MAN Service Dealer”.
The Mendip Truck Centre, which has a VOSA Authorised Testing Facility and carries out on-site MOT’s five days a week, employs 12 commercial technicians and two apprentices working across five bays. Two service vans provide roadside assistance cover for breakdowns. The facility aims to deliver a ‘one stop’ approach and is open from 06:00 to 22:00 Monday to Friday and 06:00 to 12:00 hours on Saturdays. It offers a large number of on-site services including tachograph calibration and installation, general planned maintenance and repair work, MOT preparation and a steam clean and vehicle wash.
Mendip’s workshop manager, Bob Miles, said, “We are committed to ensuring the highest levels of customer satisfaction, and our combination of services is set up to deliver greater convenience and reduced downtime for our customers.”
Richard Fry, Director and General Manager at Framptons Transport Services said, “We are delighted Mendip Truck Centre has been appointed as an MAN Service Dealer. We have invested in modern inspection equipment and first-class facilities and are constantly seeking to grow and improve our business. We very much look forward to working in partnership with MAN and to providing quality support to the network.”
Mendip Truck Centre is based on the Crown Trading Estate, Shepton Mallet, Somerset, BA4 5QQ. Tel: 01749 343963