National and European Haulage, Storage and Distribution Specialists

  News - May 2006

MOTOR TRANSPORT AWARDS 2006

Framptons Transport Services Ltd are thrilled to have been selected as one of the finalists of this years Motor Transport Awards 'Haulier of the Year'.  The prestigious Awards celebrate the outstanding achievements of the industry and recognise innovation, outstanding service, efficiency and quality. This event is the 'Oscars' of the transport industry  and we are advised that the standard of entrants this year was incredibly high, so to be among the four companies shortlisted is a fantastic achievement.  The announcement of the winner will be made at the Grosvenor House Hotel in London on 12th July.

One of the main criteria the judges were looking for was a clear commitment to customer care, so as part of our submission, we asked some of the companies who use our transport services on a regular basis if they would be kind enough to write a few lines in support of us.  We were highly gratified by the responses.  Very many thanks to the all people who replied, we really appreciate your help - these are just some of the responses.

'the level of customer care shown to us by Framptons is exemplary ... Framptons are enthusiastic, professional and honest.  That in today's climate is a very rare commodity.'

'a continuing beacon of integrity and endeavour ... what sets Framptons apart from so many others is that they genuinely care about their customers and take a deeply professional approach to meeting their needs.'

'Framptons ensure a consistently high level of service.  It is that level of dedication to our business that makes us very comfortable with the relationship we have with Framptons.'

'We are able to rely on Framptons to perform these important service functions in an admirably quiet and efficient way, enabling us to concentrate on providing the very best for our customers.'

'Framptons can be relied upon to react quickly, efficiently and to provide suitable resolutions for us and our clients.  Framptons run an efficient, smooth, organised and professional operation ... the customer care, professionalism and first class service shown by them ... is in our experience second to none.'

'Framptons' staff are always professional in their approach .. we often receive complimentary comments regarding their service.  We intend to continue our long-term business with Framptons, knowing that as we grow our business, they will be capable of meeting the ever-changing demands of our market.'

'Framptons are a pleasure to work with.  They ensure that deliveries get exactly where they are supposed to be, exactly when they are supposed to be there.  They anticipate any small problem and ensure it is dealt with before it becomes a larger problem.  Framptons have never let us down.'

We feel that reaching the final is wonderful recognition of the hard work and dedication put in by everyone who works here.  There will probably be a few bitten finger nails before the final winner is announced!  You can see all the companies shortlisted in the various Motor Transport Awards categories by following the link below:

http://www.mtawards.co.uk/Page54112845283.asp?m_pid=0&m_nid=8272

 

FUEL COSTS

Fuel prices are once again escalating rapidly.  We update our web site every couple of weeks with our bulk purchase price, so that you can also be aware of how this impacts on overall operating costs.  www.framptons.co.uk/fuel.htm

The following press release by the Freight Trade Association also neatly highlights some of the principal concerns of the transport industry.

www.fta.co.uk/news/pressreleases/archive/20060426truckerscall.htm

 

STONE SHEEP ENJOY THE SPRING SUNSHINE

The costume changes of the stone sheep on the Shepton Mallet roundabout sponsored by Framptons continue to delight passing motorists.  Now appropriately bedecked in bonnets and surrounding a Maypole, the Rock Flock enhance what was formerly a rather non-descript entrance to the town, and are very much a local talking point.  We think they look particularly at home among the cowslips!

Don't forget these national holidays coming up soon:

25th May - Ascension (France)

5th June - Whit Monday (France, some areas of Spain)

10th June - National Day (Portugal)

24th June - Regional Holiday (Cataluna, Spain)

14th July - Bastille Day (France)

15th August - Assumption (France, Spain, Portugal)

The bank holidays in France particularly affect the transit of articulated vehicles which are prohibited from moving on the roads from 10pm on the evening before holidays (and earlier than this if they are carrying hazardous goods).  Our normal transit times to Spain are therefore likely to be affected during these weeks.

Read previous newsletters

December 2005

October 2005

June 2005

For more information please visit

www.framptons.co.uk

Framptons Transport Services Ltd, Crowne Trading Estate, Shepton Mallet, BA4 5QU, England

Tel: +44 (0)1749 333400 Fax: +44 (0)1749 346249

Email: sales@framptons.co.uk